Large Healthcare System 2018-02-02T22:49:39+00:00

Project Description

Large Healthcare System

Client Profile

  • 4 facilities, Physicians Network, Nursing Facilities, Institute of Medical Research, etc.
  • 10,000+ employees
  • 3300 devices in fleet (Copy/Print/Scan/Fax)
  • HP, Canon, Ricoh, Panasonic, Xerox
  • Based in Philadelphia Region

Client Challenges

  • Unmanaged Costs associated with decentralized purchasing of supplies and maintenance
  • IT organization swamped with projects
  • Many locally connected, unmanaged devices
  • Inconsistent Service levels
  • Multiple vendors for service and support
  • Reducing costs without compromising patient care

Client Solution

  • Right-sized and Optimized Fleet – to 1566 devices, including system expansion.
  • Standardize on one manufacturer
  • Utility Model-Centralized Simple Monthly Billing
  • Automatic meter reads for timely billing
  • Automatic supplies replenishment
  • One Service # for all service requests
  • One complete dashboard view of every device
  • Solution compatible with existing HIS
  • Complete outsource of copy/print/scan/fax Help Desk and maintenance duties
  • Improved Response Times

Financial Benefits

  • Reduced operating costs by 26%
  • Saving $3,000,000 over 5 years
  • Reduced fleet and space by 50%
  • Reduced energy consumption by 50%
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