What are document management solutions?
Document management solutions (DMS) refers to a computer system (or set of software programs) used to track and store electronic documents and/or images of paper documents. The term has become synonymous with “electronic content management” (ECM), but the two are not necessarily the same thing.
An ECM is a more comprehensive approach to managing an organization’s content, not just documents. While a DMS focuses on the management and storage of documents, an ECM takes a broader view, encompassing all types of content, from simple text files to complex multimedia assets such as images, video, and audio.
An ECM system will usually include a DMS, but may also include tools for document capture, document workflow, records management, and much more.