Managed Print Services (MPS) are about taking control of your printing infrastructure by streamlining everything related to printing such as output, supplies delivery, support, repair, and billing. If you want to learn more about MPS or see if your organization is a good candidate for MPS, check out our Ultimate Guide to Managed Print Services. But this blog isn’t about that!

This blog is about some incredible an powerful tools that are available to you once you put your Xerox device(s) under a Managed Print Services contract! Xerox Remote Print Services is a free and powerful tool provided in all Xerox products offered by Parmetech.

Woman using Xerox Remote Print Services for her Xerox VersaLink Printer

Remote Services is a set of features that simplify printer ownership and administration. It provides free services to enable administration of metered billing and supplies replenishment plans for printers on a network, which in turn saves you time and effort so you can focus on other business tasks while your printer takes care of getting supplies and reporting meter reads.

Automatic Meter reads automates the task of collecting and submitting meter reads.  It makes the Meter Read process hassle free and less time consuming for you and the reads are always submitted on time. Automatic supplies replenishment automatically orders certain supplies for your machine as they are needed.  You are less likely to be caught without the supplies you need anymore!!  The orders are based on actual usage so no excess inventory just the right supplies right when you need them.

Remote Diagnostics is available free of charge on devices and enabled when the new device is installed.  Remote Diagnostics is a fast way to resolve potential machine issues and receive assistance.  This feature enhances the troubleshooting and repair process.   Diagnostic information from the machine will be sent to Xerox and then troubleshooting information will be returned to the machine to potentially help in resolving the issue.  If the issue requires a technician then the diagnostic information will be available to the technician, this information could make the repair process quicker and easier.

Most Xerox devices come with the Xerox Remote Print Services automatically enabled, however, some of Xerox’s older machines require a simple and free download called Xerox Device Agent – Lite (XDA-Lite). XDA-Lite is a free Device Manager software application that not only enables Xerox Remote Print Services for the older and newer machines, but also provides a fleet management application that allows you to view the status of all Xerox Devices on your network right at your desktop.

To get more information about these features or if you have additional questions, check out the FAQs for Remote Print Services that will answer your questions about the Xerox Remote Print Services. You can also check out this Security White Paper that can answer any security concerns about these Remote Print Services!

Want to learn more or see if your devices are eligible? Let us help you!

(From the editor: This article was originally published on At Your Service)