One thing is certain: nothing will be the same after 2020. The ‘new normal’ will look different for every business, and you should plan accordingly. What specific goals should you set in 2021 to ensure that you are headed in the right direction? Here are a few suggestions for staying ahead of the competition.
Move to a More Digital Environment
Making the switch to digital technologies is a cost-effective move, as it will save money in the long run. Converting all of your documents and files to digital will eliminate unnecessary paper waste and it gives you an opportunity to organize your data. When your business lives in a digital environment, this creates a more efficient and collaborative atmosphere, which can boost productivity across your organization.
As more and more businesses adopt remote work policies as a result of 2020, having all of your business assets easily accessible is a must. As more people start to work from home, you can eliminate time wasted searching and printing files with all of your assets accessible through a secure cloud-based system.
Whether your employees are on-site or at home, the first step to ensuring a productive year is by updating your outdated or aging technology such as desktops and print technology. Ensuring that your employees and teams can accomplish everything they need to, whether at home or in the office, with technology that keeps them as productive as possible is a step in the right direction for keeping your business moving forward. For example, Xerox printers and multifunction devices all feature ConnectKey technology which gives your print devices functionality far beyond print, copy, scan and fax. With built-in workflows such as scan to email and out-of-the-box apps that empower a remote/mobile workforce and cater to businesses across every industry, there’s no limit to what you can accomplish.
Create Hybrid / Remote Workplace Policies
In order to make a smooth transition into the ‘new normal,’ it’s important to develop and streamline policies that cater to hybrid and remote workplace practices. When your business has a cohesive plan on what is expected of employees and how tasks should be carried out, you eliminate the risk of wasted man hours that would otherwise be spent scrambling in a disorganized work environment.
Going hand in hand with creating a more digital environment, one of most important services to explore when transitioning to hybrid or remote workplace policies is workplace automation and digitization. Utilizing security, cloud, analytics and digitization technologies and software, you will deliver a more seamless work experience across paper and digital platforms. You can enter 2021 organized and ready to maximize all productivity, efficiency, and security with your organization.
Focus on Relationships Rather than Sales
When times are uncertain, you want to make sure that your customers know just how much you care about them, not their money. Relationships are the key to your company, after all. You’ll save money investing in someone who already knows your business and brand, rather than trying to win over a new individual or business.
Even with social distancing in play, you can still stay connected to the customers who help your company thrive. Implementing video conferencing into your regular meetings with clients will add a personal touch that will leave a memorable mark and improve your relationship. Your customers will notice the extra steps you take to stay connected, and will show their appreciation through loyalty to your company.
Go into 2021 with a SMART Plan
Setting SMART goals and updating your office technologies are important steps to take as you enter 2021. If you’re looking for a trusted source of office technology in the greater Philadelphia area, the team at Parmetech is here for you. We can help you navigate your ‘new normal,’ no matter what that looks like. Let us help you optimize your business practices and develop SMART goals with our custom services. Contact us today to learn more: +1-800-727-6383