Xerox genuine toner vs. bargain brand toner – Which is the better deal? Well, bargain toner is less expensive so it’s obviously the better deal…right? Well, not exactly.

Toner is the lifeblood of your printer or multifunction printer. Without toner, you basically have a large scanner or paperweight. While you might be tempted to use a bargain toner due to the lower price tag, I would caution you against trying the bargain brands.

Woman pulling toner cartridge out of a box

When it comes to toner, you really do get what you pay for. In the long run, bargain toner can actually end up costing you more by causing problems with your print device, and thus resulting in costs for service and repairs on your device, or even causing you to have to replace your device entirely. In addition, bargain toner can severely affect the quality of your prints and you could lose valuable business because of poor quality output.

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Genuine Toner vs. Bargain Toner

So the question becomes what is the true cost of those bargain toners? It’s potentially much more than just the list price! Take, for example, testing conducted by independent printer evaluation laboratories comparing Xerox genuine toner cartridges vs bargain toner cartridges:

In comparative cartridge tests on several different printer cartridges, the Buyers Laboratory Incorporated (BLI) found that despite the higher price, Xerox genuine toner cartridges turned out to be the economical option. Xerox Genuine cartridges delivered superior overall page yields (27% higher than aftermarket alternatives), image quality and reliability performance compared to the remanufactured brand.1 Testing conducted by Spenser Lab on a Xerox Phaser 6360 proved similar findings as BLI — the bargain toner cartridges were found to not yield the amount of prints advertised, fail more often and cause expensive damage to the printer itself.

You can read the full reports from the tests here.

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There you have it! Purchasing inexpensive aftermarket toner and ink for negligible short-term savings can ultimately be more expensive, due to frequent replacement of defective and leaky toner cartridges and lost productivity as a result of device downtime from failures of fusers and imaging units. So, the next time you’re looking to purchase toner for your print device, don’t let a lower price tag persuade you!

Please take a look at this brochure about identifying a genuine product by knowing what label to look for, as this information will help you avoid imposters.

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Ready to Reduce the Burden of Buying Print Supplies?

Managed Print Services (MPS) is a service that handles the day-to-day aspects of monitoring and maintaining all of your print devices — including printers, copiers, scanners, and fax machines — while taking control of your printing costs. Among the many benefits of MPS are automated supplies ordering/delivery, and included service (parts and labor) of your print device(s).

For more information, download our Ultimate Guide to Managed Print Services to see if MPS could be a good fit for you!

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Comparative Cartridge Test Results

Buyer’s Laboratory (BLI)

Spencer Lab

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(From the editor: Portions of this article were originally published on  At Your Service.)